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Tuesday, 23 February 2021 07:19

The future of retail: Exceeding post-COVID customer expectations

I am sharing information on an upcoming Webinar titled "The future of retail: Exceeding post-COVID customer expectations" should you be interested in participating.  Please see details below and information on how to register:

Webinar: Feb. 25 from 1 to 2 p.m. ET

The future of retail: Exceeding post-COVID customer expectations

Because of COVID-19 and related infection containment strategies, consumers are changing how they relate to brands and retailers. Turning customers into advocates is paramount for success in the future. 

Technology is emerging as a significant driver for retailers to grow sales, offer customers easy interactions and deliver a better brand experience. It’s also a way to engage customers through an always-on, omnichannel strategy. 

Broadcast live on Feb. 25, 2021, from 1 to 2 p.m. ET, this interactive webinar is for you if:

  • You’re a retailer in the early stages of researching or implementing an e-commerce strategy. 
  • You’re part of the retail supply chain or have customers who are.
  • You want to maintain or strengthen relationships with existing retail customers when face-to-face selling is restricted or not possible. 
  • You’re not sure the trend towards online selling will continue once the pandemic subsides. 
  • You want to reach new customers outside your usual trading area.
  • You use e-commerce to sell your products or services internationally.

Register now to discover:

  • How COVID-19 has impacted the retail sector and consumer spending.
  • What the future of the retail industry looks like and the emerging trends in 2021.
  • What you can do to elevate your brand, provide a better customer experience and outcompete the field. 
  • How to prioritize and map out your technology journey. 
  • How to leverage technology to streamline business operations, saving time and resources.


If you can’t make it on Feb. 25, register anyway, and  we’ll send you a recording of the session to watch on-demand at your convenience.

Reserve your spot now  ›



Linda Raeside